The fast track: CSX transforms operations for 23,000-plus employees with Azure and AI | Microsoft Customer Stories
Enterprises across industries are under pressure to modernize while maintaining stability. This customer story highlights how CSX, a major North American transportation company, leveraged Azure VMware Solution to optimize infrastructure, reduce complexity, and accelerate transformation. Read the story to explore these benefits and contact Takka Technologies for insights on modernizing your VMware environment with Azure VMware Solution.
What challenges did CSX face before migrating to Azure?
CSX faced several challenges, including outdated systems, environmental disruptions, and rising customer expectations. Many of its previous systems were interconnected and built decades ago, making it difficult to scale operations and adapt to the demands of real-time data processing. Additionally, operational issues like weather disruptions and labor volatility further complicated their ability to maintain a reliable transportation network.
How did CSX benefit from migrating to Azure?
By migrating to Azure, CSX achieved a significant reduction in latency, decreasing it by 89%. This allowed for real-time data streaming and analytics, which improved operational efficiency and decision-making. The migration also enabled CSX to implement AI-driven solutions for predictive maintenance and enhanced safety measures, ultimately reshaping how they manage their rail operations.
What innovations has CSX implemented using Azure and AI?
CSX has implemented several innovations, including real-time railcar inspections using AI at speeds of up to 40 miles per hour, and FAA-approved autonomous drone inspections that have reduced inspection time by 90%. Additionally, AI-powered camera technology at terminal gates allows for automatic detection of departing trucks, streamlining operations and improving efficiency for drivers.

The fast track: CSX transforms operations for 23,000-plus employees with Azure and AI | Microsoft Customer Stories
published by Takka Technologies
The digital revolution is transforming our organizations and industries, offering new opportunities and challenges. In this context, Takka Technologies' mission is to bring its customers to their full operational potential by making the most of this digital ecosystem. Takka offers intelligent workflow automation solutions so that allow SMEs (and other organizations) can to stay focused on their value chain. Through industry-specific data management, Takka provides its customers with tools to make data-driven decision-making (DDDM).
Takka Technologies fournit des solutions logicielles d'automatisation de processus métier aux PME qui recherchent davantage de performances, de fiabilité et de données structurées dans leur chaîne de valeur ou des activités de support. Les solutions fournies par Takka Technologies incluent la création d'outils et indicateurs qui aident l'entreprise à passer d'un mode de prise de décision traditionnelle à un mode de prise de décision basée sur les données (DDDM).