Microsoft Sales Copilot, Dynamics 365 Customer Insights, and cloud migration reshape the future of business - Microsoft Dynamics 365 Blog
In a rapidly evolving business landscape, staying competitive means adapting to AI-driven innovations that empower sellers to work smarter. This blog discusses how Microsoft is integrating these solutions to transform sales and customer experiences. See how these tools can help your business stay ahead and reach out to Takka Technologies for personalized support on deploying AI-driven solutions in your sales strategy.
What is Microsoft Sales Copilot?
Microsoft Sales Copilot is a role-based tool designed to assist sellers in increasing productivity and personalizing customer interactions. It integrates with platforms like Outlook, Microsoft Teams, and Dynamics 365 Sales, as well as other CRM systems like Salesforce. By automating CRM tasks and providing AI-powered insights, it helps sellers prepare for meetings and follow up with customers effectively. Early feedback indicates that 85% of surveyed sellers report completing tasks faster with Sales Copilot.
How does Dynamics 365 Customer Insights enhance customer experiences?
Dynamics 365 Customer Insights combines customer data platform and journey orchestration capabilities to help organizations deliver personalized customer experiences. It provides a 360-degree view of customer profiles and interactions, enabling sellers and service agents to respond effectively to customer needs. New features include the ability to style marketing materials using natural language and orchestrate relevant customer journeys, which can lead to improved customer satisfaction and sales.
What is the AIM program for cloud migration?
The AIM (Accelerate, Innovate, Move) program is designed to help businesses transition from on-premises solutions to cloud-based Microsoft Dynamics 365 applications. It offers tailored assessments to understand the business value and steps needed for migration, along with expert guidance from FastTrack and certified partners. This program aims to reduce costs, enhance agility, and support innovation, making it easier for organizations to adopt AI-powered technologies.
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Microsoft Sales Copilot, Dynamics 365 Customer Insights, and cloud migration reshape the future of business - Microsoft Dynamics 365 Blog
published by Takka Technologies
The digital revolution is transforming our organizations and industries, offering new opportunities and challenges. In this context, Takka Technologies' mission is to bring its customers to their full operational potential by making the most of this digital ecosystem. Takka offers intelligent workflow automation solutions so that allow SMEs (and other organizations) can to stay focused on their value chain. Through industry-specific data management, Takka provides its customers with tools to make data-driven decision-making (DDDM).
Takka Technologies fournit des solutions logicielles d'automatisation de processus métier aux PME qui recherchent davantage de performances, de fiabilité et de données structurées dans leur chaîne de valeur ou des activités de support. Les solutions fournies par Takka Technologies incluent la création d'outils et indicateurs qui aident l'entreprise à passer d'un mode de prise de décision traditionnelle à un mode de prise de décision basée sur les données (DDDM).
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